Shopping policies

30-day replacement requests

Customers may request a replacement within 30 calendar days after delivery for eligible products. Items must be unused, unworn, unwashed, with original tags, accessories and packaging, and supported by proof of purchase. We will inspect the item before approving a replacement.

Items showing wear, alteration, damage after delivery, missing tags, hygiene-sensitive goods and clearly marked final-sale items may be excluded, subject to applicable consumer law. Defective, damaged or incorrectly supplied items will be handled in accordance with applicable law. Opened perfumes, cosmetics and other hygiene-sensitive goods may be excluded from change-of-mind replacement, except where consumer law requires a remedy. Replacement is subject to stock availability; where replacement is not possible, the legally required remedy will apply.

To initiate a request, customers will use the support contact and order number provided when checkout launches. Return pickup, shipping responsibilities and processing timelines will be published before live sales.

Shipping & delivery

Delivery regions, shipping charges, estimated timelines and courier partners are not yet configured. These will be shown before order confirmation.

Product authenticity

Only genuine products sourced through legitimate channels should be sold. Product style codes, condition, labels and packaging will be checked before listing. LABELHOUSE is an independent multi-brand store and does not claim affiliation with featured brands.

Pricing & offers

All sample prices and discount comparisons on this preview are illustrative and must be replaced with verified MRP and selling prices. Diwali promotions must have actual start and end dates and clear terms before launch.